Hotel Policies

Reservations: Book Online

Telephone: 707 433 4211

 

Below are the policies of Hotel Les Mars.

Hotel Les Mars Lobby

At Hotel Les Mars, we strive to make your stay memorable.  Our policies below help ensure we can meet that goal for all of our guests.

Reservations

Room reservations require a deposit of one night of the stay, plus 16% occupancy tax and the nightly service fee of $32.63 on a major credit card. Due to the small size of our hotel, we are greatly affected by untimely cancellations and we firmly adhere to our cancellation policy. You have until 14 days prior to your arrival to cancel or move your reservation; we will refund your deposit less a $50 per room processing fee. If you cancel within 14 days of your arrival date, regardless of the circumstances, you will be charged in full for your reservation. Reducing the length of stay or an early departure within 14 days of your arrival is considered a cancellation. As mentioned, cancellations affect us significantly; therefore, we must hold firmly to our cancellation policy.

Check In / Check Out

Check-in time starts at 3pm, check out is at 11am.

Service Fee

In addition to room and tax, there is a nightly $30 service fee which is in lieu of all cash gratuities for all of the staff.

Smoking

Hotel Les Mars offers a completely non-smoking environment and we reserve the right to charge a $500 fee if smoking occurs in a room.

Pets

We do not accept pets.

Parking

Complimentary valet parking is available.

Internet

Guest rooms and public areas are equipped with complimentary WI-FI access.

Children

Children are welcome.

Extra Guest

Extra-person charges may apply, please contact us.

Special Requests

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please contact us regarding any special requests.